Latest Pest News

Rising Costs
As will all industries we continue to have raises in costs applied by our suppliers, from Energy to Pest Management Products. We are continuing to work very hard to absorb many of these costs and are doing so by continuing with the adjustments to our services.

What are we doing?
• As with all public health pest issues we are continuing to prioritise urgent visits where pest activity may affect health. Our contract customers remain priority clients.
• We are also continuing to spread our technical staff over different areas each day so that we can attend standard service visits in a timely manner.
• Our created ‘service routes’ have proved very effective so that we can visit customers when we are passing through the area.
• On request, we can offer a phone call up to 30 minutes before we attend which will mean you do not have to wait at home for the full duration of the time slot allocated.

How does this affect customers?
This means that when we offer visits we will base the call out time offered on when our technician is in your area and will offer these dates and service visit times. (During 2023 we have found this to be the most effective way of continuing to deliver a prompt and reliable service.

For contract customers we will continue to group customers so each site is serviced en-route. We hope that by working together we can continue to keep costs as low as possible to our customers while still delivering an effective and best value service to all clients.

Thank you for your custom and continued understanding during these continued difficult times.

Martin, Elaine and the Bounty Team.